Privacy Policy

Introduction

At CUBE Tuition, we are committed to protecting your privacy and ensuring the security of personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in how we collect, use, disclose, and store personal information.

This policy explains how we handle personal information relating to you and your child, and outlines your rights.
 

Service Name

We may collect the following personal information:

Student information:

• Full name, date of birth, year level

• School and academic performance

• Assessment results, reports, progress notes

Parent information:

• Full name, email, phone number

• Emergency contact details

• Billing and payment information

How We Collect Information

We collect information directly through:

• Enrolment forms (online or paper)

• Emails, phone calls, and text messages

• Learning platforms or assessment tools

Why We Collect Personal Information

We collect your information to:

• Enrol students and manage accounts

• Deliver tutoring services and personalised support

• Monitor academic progress and provide feedback

• Communicate with parents and guardians

• Manage billing and administrative processes

• Ensure student safety and duty of care

Storage and Security

We take all reasonable steps to protect your data. Personal information is stored securely in:

• Password-protected digital systems

• Secure cloud storage with access limited to authorised staff

• Locked cabinets for physical records (if any)

We regularly review our security procedures and delete information when it is no longer required.

Disclosure of Personal Information

We do not sell or rent your information.

We may disclose information to:

• Technology service providers (e.g., secure learning portals or payment processors)

• External contractors assisting with operations (who are bound by confidentiality)

• Authorities where required by law

All third-party providers implement data protection that are consistent with Australian privacy standards.

Access and Correction

You have the right to access or update your information. To request access or correction, contact us using the details at the end of this policy. We will respond within 5 business days.

Notifiable Data Breaches

In the event of a data breach likely to result in serious harm, we will notify affected individuals and report to the Office of the Australian Information Commissioner (OAIC), as required by the Notifiable Data Breaches (NDB) scheme.

Changes to this Policy

This policy may be updated periodically. The most current version will always be available on our website. We recommend reviewing it occasionally.